Terms of service

Last updated: 30.3.26

Welcome to Little Darlings. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. General

Little Darlings is an online store offering personalised lifestyle products for children. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update or modify these Terms at any time.

2. Products & Personalization

Our products are personalised based on the information you provide (e.g., name, colour, design).

  • Please ensure all details entered are accurate
  • We are not responsible for errors (spelling, capitalization, etc.) submitted by the customer
  • Personalized items are made specifically for you and may vary slightly from images shown

3. Orders

All orders are subject to availability and acceptance.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Cancel orders due to errors in pricing or product information

Once an order is placed, it cannot be modified or cancelled if production has started.

4. Pricing & Payment

All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise.

We accept payments via:

  • Credit/Debit Cards
  • Apple Pay / Shop Pay
  • Other available payment methods at checkout

We reserve the right to change prices at any time.

5. Shipping & Delivery

We aim to process and dispatch orders within 7-10 business days for personalised items

Delivery timelines:

  • UAE: 2-3 business days after dispatch

Please note:

  • Delays may occur during peak periods
  • We are not responsible for delays caused by couriers

6. Returns & Exchanges

At Little Darlings, each item is made especially for your little one.

❌Because our products are personalised, we do not accept returns or exchanges once an order has been produced.

We will only offer a replacement or refund if:

  • You received the wrong item
  • The item is defective or damaged

To request a replacement, please contact us within 7 days of delivery with:

  • Your order number
  • Clear photos of the item

📧 [your email here]

Please ensure all personalization details (name, spelling, etc.) are correct before placing your order, as we cannot be responsible for errors submitted by the customer.

7. Product Care

Our products are designed for everyday use, but:

  • Avoid overloading
  • Follow care instructions (if provided)
  • Natural wear and tear is not considered a defect

8. Intellectual Property

All content on this website (images, designs, branding, logos) is the property of Little Darlings and may not be used without permission.

9. Limitation of Liability

Little Darlings shall not be liable for:

  • Indirect or incidental damages
  • Loss of use, data, or profits
  • Misuse of products

Our liability is limited to the value of the purchased product.

10. Privacy

We value your privacy and are committed to protecting your personal information.

11. Contact Us

For any questions, please contact us at 📷 Instagram (littledarlings.ae)